Shipping & Returns
ALL ITEMS ARE MADE TO ORDER - THERE IS AN APPROXIMATE 5 WORKING-DAY LEAD TIME ON ALL ORDERS.
Shipping costs are added onto your order during the checkout process.
UK recorded delivery is £4.20 for most small items, international post costs are calculated by weight.
We use Royal Mail tracked 48 for UK deliveries and Royal Mail Airmail (standard or recorded delivery options) for Europe & Worldwide. For international orders with a value over £100 we use courier (Landmark or DPD).
All stickers are made to order, our aim is to get your order delivered within 7 working days of receipt of payment to addresses within the United Kingdom and within 10 - 14 working days of receipt of payment for all other addresses.
If there are likely to be any substantial delays (eg the rare occasion we run out of vinyl and need to re-order from our supplier) we will contact you.
UK deliveries are usually very reliable and most items arrive within 48-72 hours of posting.
Overseas customers should note that standard airmail can be very slow, delivery times can vary from 5 days to 3 weeks.
Please appreciate that postal delays are not our fault, and that we will only consider your order to be lost if it has not
arrived in 1 month (from date of posting). We do not offer postage refunds for delayed items.
International recorded delivery (Airsure) is a more expensive shipping option, but has proven to be much quicker than standard airmail.
Please also note that some countries, in particular the USA, items can be further delayed due to being held up in customs. We no longer ship to Israel due to items regularly going missing. Israeli customers should visit our eBay store - eBay's couriers deal with our overseas post so our eBay store offers more shipping destinations.
Customers in UAE should ensure they provide us with a PO Box number - we cannot ship without a PO Box.
If there are any problems with your
stickers please contact us via email firstname.lastname@example.org, or by
phone on 07830 818770.
Customer satisfaction is important to us and we will do our best to quickly resolve any issues.
If for any reason you are not satisfied with your stickers you may return them to us for a refund or exchange provided that the product/s are returned in their original packaging and condition and carefully packaged for return. Buyer is responsible for all postage costs for non-faulty goods.
All of our goods are made to order, in the colour (and sometimes sizes)
you specify. For most products we are happy to issue a full refund (minus original postage) for returns of non-faulty
There are some products for which we will be unwilling to issue a full refund, if there is no chance of us ever being able to resell them. For example if you order a 2m long pink dragon please appreciate that this will be specially made for you and its unlikely anybody else will ever want it if you return it to us.
In these cases we can offer a 60% refund on the sale price to cover the materials. We think this is a fair compromise on goods which are classed as custom (and subsequently exempt from the distance selling regulations).
Please send returns to:
Street Race Graphics Ltd,
149 Stoney Lane,